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Borrowing Policies



The Pawtucket Public Library is a member of the Ocean State Libraries (OSL) consortium.
OSL library cards which may be used at all OSL member libraries in Rhode Island.
Use the Library Catalog to search for materials, manage your account and place holds. 
The Ocean State Libraries Library Card and Borrowing Policy

Library Cards

Rhode Island Residents:
Rhode Island residents may obtain a free OSL library card by visiting the Library or applying online. Positive identification and proof of your current Rhode Island address is required. For children under the age of 13 years old, a signature of the parent or guardian is required on the application. You may also renew the expiration date of your existing library card online

Non-Rhode Island Residents:
1. Option One: Full-use statewide Ocean State Libraries card
Non- Rhode Island residents may obtain a statewide Ocean State Libraries card for an annual fee as long as their community has a library certified according to their state requirements. The current fee is $245.00 Non-Residents from other states who own property (land) in Rhode Island and therefore pay property taxes may obtain a free Ocean State Libraries card upon proof of ownership, such as a current tax bill.

2. Option Two: Paid local-use-only Pawtucket Library card
Purchase a Pawtucket Public Library local use only card for $40 per year. With a local use only card, you may borrow only Pawtucket materials. Holds may be placed on Pawtucket materials only. See a librarian to request materials. Holds cannot be placed in the online catalog with a local use only library card. Note: Free Local-Use-Only Pawtucket Library Cards may be issued to:
  1. Non-Rhode Island residents who attend Pawtucket schools for the period school is in session. 
  2. Current and retired Pawtucket municipal employees who live outside the state. The card must be renewed annually.
Loan Periods

  • Books & Audiobooks:  3 weeks
  • DVD Movies & Video Games: 7 days (Limit of 5 DVD movies per card. Limit of 1 video game per card.)
  • Non-Fiction DVDs & Television Series Sets: 3 weeks (No limit on educational or non-fiction DVDs)
  • Mobile WIFI Hotspots: 3 weeks (no renewals)
DVD Borrowing Restrictions for Minor Children: The Pawtucket Public Library does not restrict access to the DVD collections based on the age of the borrower. According to Rhode Island Public Library Standards, it is the responsibility of the parent or guardian to monitor the selection of materials of their minor children. The parent may request that the Pawtucket Public Library restrict borrowing on a minor’s library card to DVDs of a particular rating category, such as: G, PG, PG13, and R. Please ask for this form at the Circulation Desk.

Overdue Fines- Pawtucket Library is Fine Free!

  • Pawtucket Public Library materials circulate fine free. 
  • When items become overdue, borrowing will be suspended until all overdue items are returned. 
  • Many (but not all) Ocean State Libraries are fine free. Fines are determined by the owning OSL library.
  • Library patrons will still be responsible for the replacement cost of items lost, damaged or never returned.
Renewals

Items will renew automatically two times unless the item is on reserve for another patron or if the owning library does not allow renewals on that item(s). If a cardholder has one or more items overdue for 7 days or more, automatic renewals will not occur. You will receive an email to let you know whenever materials are renewed and/or if they cannot be renewed. Please log into your account online for more information on the items you have checked out.

Returns

You may be return any borrowed materials to any OSL public library. The only exception is a Pawtucket Library mobile hotspot. Hotspots must be returned to the Pawtucket Library Circulation Desk only. 

Book Drops

The Library has two book drops that are open 24 hours a day. The first one is located just to the right of the main entrance. The second is a drive-up style book drop located on Summer Street, directly across from the Library on the left-hand side of the road. The third book drop is located inside the library at the far end of the Circulation Desk in the library lobby.

Questions?
Please call the Circulation Desk with any questions regarding Circulation of materials or your library account at (401) 725-3714.

OSL consortium-wide policies may be found at Ocean State Libraries Library Card and Borrowing Policies






Paying Library Fines & Other Fees Online

How can I pay my library fines and fees online?
The Pay Online button can be found by going to the Catalog and clicking on Sign In (upper right), then entering your library card barcode number and PIN under Library Account Login. Once you enter your library card number, the current amount of fines on your account will appear on the left-hand menu. Click on the fine amount and then select “Pay Online.”
What forms of payment are accepted for online payments?
The Library accepts MasterCard, Visa, and Discover cards.
Can I use PayPal for my online payment?
No, our system does not currently support payments via PayPal.
Is a service fee charged when paying fines online?
No, the library does not add an additional service charge when paying fees online.
Is there a minimum fine amount that can be paid online?
Yes, the minimum payment amount is $1.01. Once you’re in My Library Account, when you click Pay Online, all fines are pre-selected. If you do not wish to pay all of the fines, you can "uncheck" the fines you do not wish to pay at this time and hit recalculate to pay only the checked, selected fines. Each selected fine must be paid in full - you cannot pay a partial amount on a selected fine.
I have fines on my account but the Pay Online button does not show.
There is minimum payment amount is $1.01. If your fines are not at least this amount, the Pay Online button will not appear.
Can I get a refund for my online payment?
No, the Library is not able to issue credit or debit card refunds.
Why do the fines I just paid still appear on the "My Library Account" screen?
You must "refresh" that screen. When you do, it will accurately reflect your payment.
How do I get a receipt when I pay my fines online?
If you include an email address with the credit card information you submit, a receipt will be sent automatically to that email address. A payment receipt also displays online and may be printed. (NOTE: if you are using a computer within the library, please contact a staff member regarding a print-out of your receipt.)
What does the error message below mean?
There is a problem with your patron record - payment not made - please see librarian for assistance.

This indicates the system was unable to access your library card record. Please try again later. If the error message displays after you attempt payment again, contact your library. As long as the error message displays, no payment is processed and no fines are cleared.
What happens if I receive a message that the transaction was declined?
Your fines and fees will remain on your account. Click on the VeriSign link for more information on possible reasons why the transaction was declined.

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